How to get in contact with Great Ponds College loans

Whether you’re paying off their education loan very early otherwise having problems and make monthly obligations, here’s how to contact the organization:

  • Sign in your web Higher Lakes account so you’re able to virtually view and you may control your college loans.
  • Name (800) 236-4300 Tuesday as a result of Monday of eight an effective.meters. to nine p.yards. Main Date.
  • Submit a questionnaire for the High Lakes’ contact page to help you consult get in touch with via email.
  • Upload faxes to (800) 375-5288.
  • Post send to help you Great Lakes, P.O. Package 7860, Madison, WI 53707-7860.

Stay on ideal of one’s High Ponds figuratively speaking to save them inside the good updates and you can include your self off costs, damage to your credit score, otherwise student loan default or wage garnishment.

Definition & Types of Great Lakes Student education loans

Higher Lakes Student education loans is a student-based loan servicer you to definitely agreements for the You.S. Department regarding Knowledge. Because the a beneficial servicer, the company is responsible for enabling borrowers perform recharging and you may repayments for federal student loans. Great Lakes Student loans handles nearly 18% of all federal student loan profile.

Learn how your student loan account is assigned to Great Ponds Figuratively speaking and the ways to focus on the company to deal with the loan payment.

What is actually Great Lakes Student education loans?

Higher Ponds Academic Financing Properties is based in the Madison, Wisconsin-part of the High Ponds part-although it also provides student loan upkeep nationwide. It is one of six personal businesses that deal for the U.S. Service out of Education to cope with new charging away from government student education loans.

Great Ponds the most commonly-tasked student loan servicers. Since the very last quarterly report, Higher Ponds is allocated 18% of brand new education loan regularity, the biggest portion of college loans.

Higher Lakes Figuratively speaking is actually a joint venture partner of Nelnet Diversified Selection, LLC. Nelnet by themselves handles 12% out of federal student loan profile.

Just how Higher Lake Student education loans Functions

When you have government student loans, you will be instantly tasked a loan servicer who’ll do your account and you can repayments.

Following the Knowledge Agency works with your own college or university to help you procedure your student loan consult and you may pay out the amount of money, your account is passed over to financing servicer eg Great Lake Student loans. You do not get to decide hence servicer you are tasked.

Servicers must get in touch with your shortly after they have been allotted to control your financing, generally speaking after the very first payment of one’s student loan disbursement. So it servicer will be their part out-of contact for everyone things about your college loans, off first recharging into the final commission.

You will be able for the account getting relocated to a good this new servicer. If that goes, brand new servicer is required to get in touch with you and inform you of transform. You can look at the latest servicer on the Federal Scholar Services membership.

Initially, as you won’t need to pay-off your student loans while you are into the college or university, you are able to only need to get in touch with High Ponds Student education loans in the event the possess issues or need certainly to check your equilibrium. As soon as your fees period kicks when you look at the, Higher Lakes also have:

  • Assist when you are having difficulties settling
  • Options to improve your cost package, plus so you’re able to a living-passionate installment package
  • Applications getting student loan deferment otherwise forbearance-one or two a means to suspend otherwise lower your money temporarily
  • Advice on whether federal education loan consolidation is right for you, and how to complete the process when it is

Constantly discover correspondence from the education loan servicer. It may consist of day-sensitive recommendations, such notification of skipped repayments if you don’t delinquency.

If there’s any matter on if the interaction you have gotten try genuine, possible examine. Head to and you may sign in the Government Beginner Aid account to gain access to the government student loan information, as well as your servicers each financing.